Make that DRSLYR

 

Hey DR,


Try getting a hold of them, up to Bradford.

Zippo has always gone the "extra mile" for Zippo owners. Can not imagine they would do less for a Case owner.... https://www.zippo.com/

Here is the other link... Case Knives - Handcrafting pocket knives in the USA since 1889.

Keep us posted...

Later, Mark

 

what Mark said - I've sent em in to the Case factory and they send them back like new....

 

HEY GUYS--

Sorry for the delay getting back to you. I FINALLY sent my Case pocketknife to Case Repair last week. Waiting on a reply from them.

This is a pretty cool old Case pocketknife. It has a red bone handle, 2 blades and belonged to my late father-in-law.

DRSLYR

 

I sent the knife in to Case and I have received a reply: they will evaluate the knife and send me an e-mail about repairs. Said it would be 6-8 weeks for a reply. Here it is. DRSLYR

DRSLYR

 

Nice looking knife. What blade was broken. The main blade has the markings that tell the age of the knife. Any idea how old it is?

 

Several years ago I sent a Gerber in to the factory that I had abused and they sent me a brand new knife. I understand in your case the knife has sentimental value.

 

Hey Golphin--

I didn't check it before I sent it in. The main blade was the blade that's broken. I believe this is a 1950's knife.

DRSLYR
.

 

Love the old Case knives! Got a couple that were my great grandfathers that have a lot of sentimental value too!

 

Hey Friends--

Last week I received an e-mail from the folks at Case Knives that they were going to repair my pocket knife and return it to me! They didn't say anything about charges either! I'm a happy guy!

DRSLYR

 

Same folks wanted $25 to replace the broken blade on one of mine. Knife just isn't worth the cost of the repair. Win some, lose some, have some rained out.

 

MAJOR DISAPPOINTMENT!!

Today I received my Case pocketknife in the mail. They didn't repair it, as they led me to believe they would. A note said they had re-tooled and didn't have the parts. They could only repair knives with the parts they had from the "current production year".

DUHHH--why send in an older knife for repair if this year's parts is all they have? I'm not real happy and I told them so in an e-mail.

DRSLYR

 

Hey DR,

That is a real bummer!

Really thought that Zippo/Case would fix it......

Next time down to Indiana, I will speak with a long time, 40+ yr, Case Stocking Dealer....

Later, Mark

 

I was following this thread and just caught up and I share your disappointment! I expected better from Case.

Maybe you could find an individual that can do the repair. I have an old, damaged Craftsman knife made by Shrade that has some sentimental value. I've considered buying a "donor" knife on eBay and finding someone to cannibalize the parts to repair mine.

Sorry this didn't end better.

Keith

 

I am very surprised at the results. Don't understand why they would not be able to repair it as they still make blades of all the metals they used in the 50's and still make almost all the same models of knives. Also why the first letter and then a complete turn around. Either someone dropped the ball or Case has gone down hill recently. I know they are now owned by Zippo but I would have thought better of Zippo also. Maybe Trump needs to get on their ass.