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New Marlin Quality?

7772 Views 36 Replies 25 Participants Last post by  WAHunter
I found this on rimfirecental and thought I should share. Is this legit?
If so, it's the worst thing I've ever seen come out of a factory on a gun that is of a great design.

http://www.rimfirecentral.com/forums/showthread.php?p=3347482&posted=1#post3347482
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I am newbie and bought a brand new 1894 SS. 44. To say the least I was very dissappionted. The gun seemed as if no quality control had been performed. The first thing I noticed was the lever was not closed all the way. There was a reason for that it was jammed. The gun seemed as if it was machined and not even wired brushed to get all the metal shavings off of the metal. I took apart the gun and cleaned it. The action was a little smoother but after putting it back together the lever still did not close. So I contact Marlin and the customer service Guy seemed as if he did not care. It took 7 business days to receive the return label for repair, it should have been overnighted. Anyway I am sending it to a shop that Marlin trained it seems that if Marlin really cared about its product they would just replace it. To make a long story even longer I just purchased a Henry Big Boy 357. And the first thing I notice was the care that it was packaged. Second thing I noticed was the inspection tag that was signed by hand. The action is slick as butter and when I had any questions I was able to E-mail them they answeredi with in a day. I am now going to order a Henry Big Boy 45LC. This should tie me over until I oneday I get my Marlin 1894 SS back if I even care.
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rmtejeda said:
I am newbie and bought a brand new 1894 SS. 44. To say the least I was very dissappionted. The gun seemed as if no quality control had been performed. The first thing I noticed was the lever was not closed all the way. There was a reason for that it was jammed. The gun seemed as if it was machined and not even wired brushed to get all the metal shavings off of the metal. I took apart the gun and cleaned it. The action was a little smoother but after putting it back together the lever still did not close. So I contact Marlin and the customer service Guy seemed as if he did not care. It took 7 business days to receive the return label for repair, it should have been overnighted. Anyway I am sending it to a shop that Marlin trained it seems that if Marlin really cared about its product they would just replace it. To make a long story even longer I just purchased a Henry Big Boy 357. And the first thing I notice was the care that it was packaged. Second thing I noticed was the inspection tag that was signed by hand. The action is slick as butter and when I had any questions I was able to E-mail them they answeredi with in a day. I am now going to order a Henry Big Boy 45LC. This should tie me over until I oneday I get my Marlin 1894 SS back if I even care.
I can see my little 1894 45 Colt just keeps going up in value for every horror story that Remlin cranks out the door. I have handled a Henry 44 mag, and its quality is definitely good, but I will take a good JM proofed 1894 any day for my use. I love these pistol caliber leverguns, but a big part of that is that they should be light in weight and I am a loading gate kind of guy with any center fire caliber. The Henry felt so heavy to me, 2 pounds extra is considerable. Maybe if they got away from the heavy brass receiver and put a round barrel like they did on one of their new 30-30's they could build a 45 Colt light enough I would consider. Until then, my 1894 is becoming worth more and more, to me anyway, every month!
That's the most pathetic symbol of lack of pride in manufacturing that I've ever laid eyes on! The owner of that rifle needs to jump through whatever hoops necessary to get some telephone time with the CEO of Remington. If I was the production manager I would fire the employee who was responsible for quality control on that rifle. The monkey(s) turning the screwdrivers would be right behind him as well. In my eyes that is a clear example of intentional sabotage. That much damage doesn't just slip by accidentally.
"The first thing I noticed was the lever was not closed all the way"

This is what I've found on most of the new ones I've touched, especially if you work the action with just a touch of pressure to one side. Its almost like the lever is machined wrong :'(
doorgunner said:
That's the most pathetic symbol of lack of pride in manufacturing that I've ever laid eyes on! The owner of that rifle needs to jump through whatever hoops necessary to get some telephone time with the CEO of Remington. If I was the production manager I would fire the employee who was responsible for quality control on that rifle. The monkey(s) turning the screwdrivers would be right behind him as well. In my eyes that is a clear example of intentional sabotage. That much damage doesn't just slip by accidentally.
Sadly, there has been much worse examples posted here. :-\ :-[
I'd get a mail-order bride from an all-male island before I'd buy a REP piece. I saw my first REP 336 in the flesh about two weeks ago in 30-30 and I rated it a 00-00. I would compare this scenario with buying a new truck that you can't get into gear, missing two tires, and it came with half of a rear bumper.

bjm
bigjeepman said:
I'd get a mail-order bride from an all-male island before I'd buy a REP piece. I saw my first REP 336 in the flesh about two weeks ago in 30-30 and I rated it a 00-00. I would compare this scenario with buying a new truck that you can't get into gear, missing two tires, and it came with half of a rear bumper.

bjm
Good analogy buddy but you forgot about the extra headlight hole in the front grill. ;D

Did you notice how thick the wrist was on the butt stock by chance? I've seen a few REP guns now and the wrist is huge on them. I like fat stocks but those things are ridiculous! ::)
Eli Chaps said:
Sadly, there has been much worse examples posted here. :-\ :-[

If that is true then I need go look for my tinfoil lined hard hat because this must be a conspiracy by Cerberus to destroy the gun industry from within. There is simply NO WAY that guns can be sent out by a leading rifle manufacturer with decade upon decade of gun experience like Remington in this condition and there not be some sort of ulterior motive. People are simply not this inept, unless you scrape the very dregs of our society. There are simply too many good people out there unemployed who could do better than this!
Cerberus, you are not simply the 3 headed dog that guards the gates of hell, you are the devil himself!
eaglesnest said:
If that is true then I need go look for my tinfoil lined hard hat because this must be a conspiracy by Cerberus to destroy the gun industry from within. There is simply NO WAY that guns can be sent out by a leading rifle manufacturer with decade upon decade of gun experience like Remington in this condition and there not be some sort of ulterior motive. People are simply not this inept, unless you scrape the very dregs of our society. There are simply too many good people out there unemployed who could do better than this!
Cerberus, you are not simply the 3 headed dog that guards the gates of hell, you are the devil himself!
Look up a thread by Buffdragon...Terrible... ::)

Lets see...So far I've seen...Barrels mounted at severe downward angles, parts not installed, no big loop on BL models, "extra" dovetail slots in barrels, mangled dovetails, stainless parts on blue guns and vice versa, actions that will not cycle, wrong guns shipped, and on and on...At least Remington is an over-achiever at something... :-\
Guys I was at a gun show here in central Illinois this weekend. The older 94's were all priced at $800 and up. I waited to long to get one, I'll just stay with my pawn shop 336A 30/30.
Get a rope....
Man those pix were ugly...its like they had one gun built of every defective part they've repaired of every other messed up and returned gun...I hope that fellow goes to Remingtons facebook page and actually publish these photos,..I would ask for my money back only...no way I'd want another potential POS
I want to say that somebody already had the gun, screwed it up & brought it back. The crack in the stock leads me to think that might not be the case but I'v never seen one so obviously abused in so many ways come from the factory like that before. This is beyond putting together incorect parts or ill fitting parts. I'm very curious about where the shop got it from. They said there was a wait & its common for shops to call around & see if anybody else has something a customer wants.
Its possible they accepted it as a return without going over it well.
Leverdude said:
I want to say that somebody already had the gun, screwed it up & brought it back. The crack in the stock leads me to think that might not be the case but I'v never seen one so obviously abused in so many ways come from the factory like that before. This is beyond putting together incorect parts or ill fitting parts. I'm very curious about where the shop got it from. They said there was a wait & its common for shops to call around & see if anybody else has something a customer wants.
Its possible they accepted it as a return without going over it well.
Yeah, I want to think that this one was deliberately beat upon, maybe by an angry customer, or perhaps there is some anger in NY on the assembly line. Trained chimps and gorillas could do better than that...

I keep thinking there is going to be a bottom to this pit that has been dug for Marlin, and that we will start seeing reports of better quality as they finally get things turned around.. So far they appear to be still in free fall.
Man-oh-man, Thats terrible and I hope and pray Remington or the owners dealer does'nt try to say the owner buggered that rifle up ! Wish we could be updated on this.
I'm not happy with any I've seen either.
Leverdude said:
I want to say that somebody already had the gun, screwed it up & brought it back. The crack in the stock leads me to think that might not be the case but I'v never seen one so obviously abused in so many ways come from the factory like that before. This is beyond putting together incorect parts or ill fitting parts. I'm very curious about where the shop got it from. They said there was a wait & its common for shops to call around & see if anybody else has something a customer wants.
Its possible they accepted it as a return without going over it well.
From the OP over on RFC.
"My gunshop special ordered the rifle from a wholesale firearms distributor.(Accusport) When it arrived at the shop, it sat on the shelf for 48 hours unopened until I came to pick it up. Accusport does not sell to the general public, dealers only and they buy direct from Marlin."
I don't know......this story sounds like there is a whole chapter missing. I'm not sure I'm ready to accept that gun was shipped from the factory in that kind of condition. Of course the conspiracy theorists and Remington haters are having a ball with this but the bottom like is the OP was foolish in not inspecting the gun before he signed for it. I don't care how busy a shop is, when you purchase a gun which is serialized and requires a lot of paper work you inspect before signing on the dotted line. Even a quick glance as the OP states he did would make those kind of defects jump out like a box of rattle snakes. Sounds fishy to me.
I posted in that same thread on Rimfire and the rifle is an REP proof but I added that I can not believe even Remington could butcher something like that. The OP stated that it is a 1894CSS .357 Stainless Rifle. I have to believe that rifle was tampered with by someone. As suggested perhaps someone returned it to Remington and then it accidentally got shipped back out. Who knows if they ever will figure that out.

GB45
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