From the beginning. Bought my 1895SBL in October last year. First time out rifle shot about 4 feet low at 100 yards with the scope adjustments centered and several different loads. In an attempt to find out what the heck was wrong I turned to this forum and found out I was not the only one with this problem. On 12/23/10 I sent the rifle to Williams Gunsight in Michigan. They are an authorized repair center. Fast forward – I get the rifle back a few weeks ago. I called Williams Gunsight because a scope and rings I sent with the rifle was not returned, no problem, they send it right back and I have the scope a few days later. While on the phone with them I have the opportunity to talk with a gunsmith there and he told me they sent the rifle back to Remington three times before it was properly repaired. He told me the third time they asked for a specific person to repair the rifle and well, she did repair it correctly. The repair order that came with the rifle said the barrel was realigned. I have to admit I was very skeptical and I can’t see any obvious signs of what exactly was done to the rifle but today I finally got to shoot it and it is right on target and I got fantastic groups. I am really pleased it all worked out and want to give credit to Remington and especially Williams Gunsight for making it right. Also I wanted to pass on my experience that perhaps instead of sending a rifle directly to the manufacturer for repair, having a shop like Williams Gunsight advocating on my behalf apparently saved me a lot of headaches. Looking forward to deer season again!