I am not in the least bit surprised. With Remington/Freedom group going through bankruptcy and the Marlin brand name being sold to Ruger, you’d be hard pressed to get any warranty work done on a Marlin. We will have to wait and see if Ruger honors warranties on Remington produced Marlins when they finally get the brand up and running. However, if you post a thread on here with problems, there are so many knowledgeable guys that will help you work through the problems. I have learned a great deal on here. But, when it comes to warranty work and customer service on lever actions, Henry is by leaps and bounds the greatest. I hope you work out the bugs.I have sent numerous emails through the site with no response what so ever. I have also called the number listed and it always says "closed." anyone know how to proceed with repair work.