About a month ago I brought my BLR to a certified Browning gunsmith here in Maine. I wanted him to disassemble and clean the internals, especially the firing pin and bolt assembly. I had experienced a few light primer strikes, and I felt the issue was a dirty or gummed up firing pin. He charges $40 for the service, Cheap enough for piece of mind on a hunting rifle. I dropped it off on a Saturday and received a call from the gunsmith Monday morning with bad news. He told me my receiver was cracked near the mag release on the bottom. Being a certified Browning repair facility he would take care of the details with Browning. The gun is 11 years old and beyond the warranty period, but he thought they may replace the receiver free of charge. I got an email last night stating that they were going to replace the entire rifle free of charge. I think Browning went above and beyond. I was told it should ship after the first of the year. I had a few upgrades on the old rifle (refinished wood and trigger work), but with a cracked receiver it is useless. So, I'll do the same upgrades to new rifle. Anybody else have good or bad luck with Browning customer service?
Wow! that is amazing service. Remington/Marlin need to take notes from Browning.
I have never had an issue with my Browning’s, but they are Belgium made with steel receivers. I don’t have one of the new ones with alloy receiver. Good on Browning for taking care of you. Good news there.
Last edited by Arky73; 11-14-2019 at 07:51 PM.
God bless our troops! Thanks to all that serve or have served!
Good for you! .........30 years now, one of my 1885's shot low and I felt the maximum sight adjustment needed was unacceptable. They sent back my rifle with a new barrel. The rifle was out of 'warranty'!! So yup, happy with Browning.
That's great service. Browning has always been a classy outfit. Awesome caliber by the way. The 358 is an awesome hunt all North American game rifle.
Several years ago I had a Browning Citori that all at once would not stay cocked when it was opened. I took it to the local gun shop to ship back to Browning. He said that a lot of those shotguns had the same problem and they would charge me to fix it. I put this note in the box, "Dear Sirs; I saved for a long time to buy this shotgun and I didn't think Brownings ever broke. Please advise how much to fix it." A couple of weeks later the gun shop owner called me and said that my shotgun was back and no charge.
I never had an issue with a Browning. Great service.
JM "Jenuine Marlin"