junk sight and customer service

[jackdaniels]

Sorry customer service and product!
I bought this sight for a Marlin 39 Century.22 cal rifle over 6 months ago and have not been able to make it work yet!I installed the sight and test fired it at 25 yards and the gun shot 12" high.I contacted whats his name and received absolutely O help.I was told to buy some kind of tool and measure the front sight somehow using your formula . I am not a rocket scientist and i can not figure it out. It is not like it is an exotic gun.These Century' where made by the thousands with the 20" BARRELS and should be easy to figure the proper sight for this rifle.I know you yourself have a century and should know the height of the front sight. I would hate to see your problems with a real technical gun.You probably could not handle it.
Another thing ,I tried to remove the Skinner from my rifle and I loosened one screw but i can not loosen the other one.When I try to loosen it the wrench twist sideways and slips off the screw head.i do not know if it is the screw head or the wrench it self.I am wondering if, and how many dollars you sell extra wrenches for.I hate to take this gun to a gun smith and pay more money to fix something that should have been an easy fix from the very beginning.
Thanks for going out of your way to help a dummy that should not be allowed to own a gun.
I am very sorry about my rant but it is getting very frustrating.

Thanks Dan

[Parson]

Well.... it was bound to happen ... I've worked really hard to help all my customers Dan. Not sure what's going on with your rifle but as I keep trying to explain, every gun has different characteristics and the combinations of gun, loads, (yes even. 22's) and shooters are variables beyond my control. There are many guns that do not shoot to point of aim even with the factory installed sights. Lots of information on how to make this work for you at Marlin peep sights and our FAQ page. If you contacted me and I was not able to help, perhaps we have a communication issue. You need a taller front sight. The height you need can be easily calculated using information here or on the website.

Given the 12" at 25 yards results you share here, you need a front sight .288" taller than the sight which is on your gun now. I do not know the height of your current sight since they did vary some.

Bottom line, I will be glad to refund the purchase price of your sight or send you a front sight that is tall enough to be trimmed down to the exact height you need.

Just yesterday a customer from Indiana called to tell about his recent visit to the range. His advice? "KEEP MAKING THESE SIGHTS"! His happened to shoot "Dead nuts on" (his wording) without any adjustments at all. (I don't claim that to always be the case but it does happen fairly often)

If you drop me an Email I'll be glad to send you a new Hex Key for the mounting screws.

Dan, I'm sorry your experience was not as you expected but I'll be glad to make it right for you.

Thanks for letting me know!

As always,

Andy

[sandman7925]

I can tell just from the picture you need a taller front sight. When you mount a new rear sight that is substantially taller than the existing factory rear sight it's quite simple.
If you shoot enough with peeps sights you are bound to have this happen eventually. If you don't like it stick to using scopes. And this problem happens often with factory rifle sights as well.

[Eli Chaps]

I've used the instructions on Andy's website twice now and found them extremely helpful. In fact, check out the other various sight maker's websites out there and get back to me on which ones of them have a formula to help us out posted on their websites...

My Skinner products, which go back to ole Doc Tim to Andy, are extremely well made and both gentlemen have always given me superior customer service. In fact, I've never encountered a business proprietor who was so focused on customer feedback as Andy is, from testing to prototypes to responding to interest in new products, Andy is very customer oriented.

When you start straying away from factory configurations, there is always the chance it will take more tinkering than a simple bolt-on product. True for cars to guns.

I'll continue to buy Skinner sights for as long as I have a need for them and Andy keeps making them.

[Halwg]

Sorry customer service and product!
I bought this sight for a Marlin 39 Century.22 cal rifle over 6 months ago and have not been able to make it work yet!I installed the sight and test fired it at 25 yards and the gun shot 12" high.I contacted whats his name and received absolutely O help.I was told to buy some kind of tool and measure the front sight somehow using your formula . I am not a rocket scientist and i can not figure it out. It is not like it is an exotic gun.These Century' where made by the thousands with the 20" BARRELS and should be easy to figure the proper sight for this rifle.I know you yourself have a century and should know the height of the front sight. I would hate to see your problems with a real technical gun.You probably could not handle it.
Another thing ,I tried to remove the Skinner from my rifle and I loosened one screw but i can not loosen the other one.When I try to loosen it the wrench twist sideways and slips off the screw head.i do not know if it is the screw head or the wrench it self.I am wondering if, and how many dollars you sell extra wrenches for.I hate to take this gun to a gun smith and pay more money to fix something that should have been an easy fix from the very beginning.
Thanks for going out of your way to help a dummy that should not be allowed to own a gun.
I am very sorry about my rant but it is getting very frustrating.

Thanks Dan

I sense serious anger issues!

[Tomray]

Dan,

I've never used a Skinner Sight, but to me.........they look to be well designed and well made.........

That said,........ANY time you mount a receiver sight of any manufacture on ANY Marlin, it will create a different point of aim than the factory sights, and NO two rifles will be the same.
The reason for that is that the barrels all lay a little differently with regard to the receivers in both planes......vertically and left to right.................These differences are NOT noticed with factory sights 'cause both sights are mounted on the barrel. The reasons for these differences are just tolerances associated with the mating parts......Nothing wrong with the parts, its just how they relate to each other.
Your "issues" are not with the Skinner sight, but with your own rifle.
Every time I've mounted a receiver sight to one of my Marlins, I've needed to change to a different height front sight......usually a lower one...........So, you can see how much differently my barrels lay than yours.

I hope this helps you understand the problem for what it really is.................

Tom

[lever addict]

Andy's response to your problem sounds like GREAT CUSTOMER SERVICE!

[Remington Dude]

Sounds to me like someone needs to lay off the Jack Daniels. I recently put a Skinner peep on my marlin along with a taller front sight and filed to appropriate height, pretty simple and painless. Every time I emailed Parson asking him questions about my brothers Browning BLR he was always prompt to respond and more than helpful.

[Coalsmoke]

I have a Skinner sight, so I know for a fact it's not junk. I also think an offer of a full refund sounds like good customer service.

[neptune]

I own two Skinner sights, one on my 1895CB and the other on my 1894 .44. Both sights are extremely well built. I did not change the front sight on the CB and installed a .450 front sight to the .44 which shoots dead on without any trimming whatsoever. I would highly recommend Skinner products for those looking for a peep type sight. Additionally, Andy's ability to respond to customer questions or concerns are top notch.